Skip to content
HorizontAce

Service

AI Solutions & Automation

We design and ship AI that does real work: assistants grounded in your knowledge, agents that act inside your tools, and automations that run quietly in the background — measured against hours saved and revenue gained.

Capabilities

What's included

Custom AI assistants

Branded assistants for customers or staff, trained on your docs, policies and product data.

Chatbots & lead capture

Conversational front doors that answer, qualify and route leads 24/7.

Workflow automation

Connect CRMs, inboxes, spreadsheets and ERPs so data moves without copy-paste.

LLM integrations

Bring leading language models into your product with guardrails, logging and cost control.

RAG & knowledge bases

Search and answer across thousands of documents with cited, trustworthy results.

AI agents

Multi-step agents that look things up, update records and hand off to humans when needed.

Document processing

Extract, classify and validate invoices, contracts, forms and emails automatically.

Predictive analytics

Forecast demand, churn and risk from the data you already collect.

Outcomes you can expect

  • 30–70% less time on repetitive tasks
  • Faster response times for customers
  • Consistent, auditable decisions

Deliverables

  • Use-case discovery & ROI model
  • Production AI assistant or agent
  • Admin dashboard & analytics
  • Team training & handover docs

Related work

See it in action

FAQ

AI Solutions & Automation FAQ

Explore other services

Ready to see what's on your horizon?

Book a free 30-minute consultation. We'll map your biggest opportunities and give you honest next steps — no obligation.